Alexander Bruscino

Jan 2024 – Present

Replaced a legacy VPN with a SASE product, which enhanced network security and user experience.
Migrated the Single Sign-On (SSO) platform from OKTA to Microsoft Entra, minimizing downtime for users.
Designed and deployed the HaloITSM Ticketing system, which streamlined issue tracking and significantly enhanced team productivity.
Conducted vendor vetting to ensure all vendors met company standards and minimized compliance risks.
Implemented micro-segmentation to enhance network security by restricting access to sensitive areas.
Upgraded over 30 Windows servers to the latest OS, which improved performance and security across the organization.

Mar 2021 – Mar 2024

Implemented Microsoft 365 Conditional Access policies integrated with DUO MFA to enforce IT security best practices and safeguard organizational data.
Served as the primary escalation point for complex issues across Microsoft services, including Exchange Online, SharePoint, and Teams.
Led the successful buildout of a multimillion-dollar addition to the Piedmont Driving Club, completing the project on time and within budget.
Implemented a secure, global, software-defined network (SDN) platform, which improved connectivity and reduced infrastructure costs compared to traditional VPN solutions.

Nov 2018 – Aug 2020

Led the design and deployment of networking and communications infrastructure for a four-story commercial complex, ensuring secure, high-availability connectivity.
Conducted comprehensive security audits and penetration tests on client networks to identify vulnerabilities and strengthen cybersecurity posture.
Standardized operational procedures and trained junior team members, enhancing team efficiency and technical proficiency.

Feb 2018 – Nov 2018

Managed IT operations for three different companies, both remotely and onsite.
Migrated existing infrastructure to AWS Cloud, which increased productivity.
Cleaned and secured exploited websites from viruses and future attacks.
Deployed systems for outside installers to interface with the office remotely to improve workflow.

Jun 2015 – Dec 2017

Successfully led the recovery of company infrastructure following a ransomware attack, restoring critical systems and mitigating data loss.
Recovered a company's infrastructure after a complete data deletion event.
Performed firewall back-end development, deployment, and maintenance.
Migrated a legacy phone system, which increased its reliability.
Developed and led desktop imaging deployments.
Led server infrastructure development for staging and production systems on both Windows and Linux.

Mar 2013 – Jun 2015

Enhanced the wireless capacity of high-volume venues, resulting in increased revenue and a 200% reduction in technical issues.
Developed a Linux-based email solution for tracking sales and customer counts, providing leadership with a new perspective on their business flow.
Successfully recovered a damaged Exchange database and migrated user accounts to Office 365 with minimal disruption.

Jan 2012 - Aug 2012

Relocated servers to the new datacenter at 350 Cermak.
Worked with the NY team to build out the new location.
Assisted colocation customers and vendors with physical access to data center spaces.
Served as the primary contact with outside vendors.

Alex Bruscino